Frequently Asked Questions (FAQs)
How do I know that a fundraiser is seeking donations on behalf of Mercy Relief?
Any person seeking donations on Mercy Relief’s behalf will be given the Collector’s Certificate of Authority, bearing his/her name, Identification Card (IC) number and details of the fundraising campaign, including dates and places of funds collection.
This certificate will bear the original Mercy Relief stamp together with an original signature of authorisation of a Mercy Relief’s official. The collector must be able to produce this certificate as evidence that he is an authorised collector and must also show his IC for verification purposes.
We urge members of the public to check these documents before making a donation. You may search for approved fund-raising activities here:
https://www.ncss.gov.sg/social-service-agencies/funding-schemes-and-common-services/fund-raising-permits
I want to start a fundraising campaign in my school/company/organisation. What do I do?
Mercy Relief welcomes collaborations with potential groups/ individuals for fundraising initiatives to support our daily operations and projects.
For further discussions, kindly email us at intouch@mercyrelief.org.
How are the funds in Mercy Relief’s Impact Fund used?
Funds collected go toward supporting our operational expenses including project management and evaluation of holistic aid programmes for affected and underprivileged communities globally.
How can I get updates on the latest of Mercy Relief fundraising initiatives?
Whom may I contact for more information about donations, projects or collaborations?
For finance, please write to financeteam@mercyrelief.org
For international projects, please write to intprogrammes@mercyrelief.org
For local projects and/ or collaboration, please write to intouch@mercyrelief.org
We aim to address your query within 3-5 days.
How do I make a recurring donation through GiveAsia?
Go to our GiveAsia monthly donation page here:
https://give.asia/charity/mercy_relief_limited
On the page you will be able to set how much you would like to donate, on a recurring basis. Click “donate monthly”, then set your tip to GiveAsia to the desired amount. Do remember to include your NRIC if you would like your donation to receive tax deductibility.
How to donate via credit card payment using HitPay?
- Go to our credit card donation page here:
https://mercyrelief.ka-ching.asia/donate - Indicate type of donation
- Select desired donation amount
- Select Donation Purpose (Type of fund you wish to donate to)
- Fill in personal details
- Select/Do not select for tax deduction. Check eligibility for tax deduction below before selection.
Notice:
- Only donations made to the Mercy Relief Impact Fund (General Funds) and associated fundraising campaigns are eligible for tax deductibility benefits. All donations made to funds for foreign charitable purposes are not eligible for tax deductibility in Singapore. See table below for further clarification.
- All donations made anonymously will be non-tax deductible.
- For your donation to the Mercy Relief Impact Fund (General Funds) to be tax deductible, you would have to include either your NRIC, FIN or UEN (for corporate donors).
- You do not have to include NRIC, FIN or UEN for donations to funds that are ineligible for tax deductibility.
Tax deductibility status of Mercy Relief Fundraising Campaigns:
| Fund Name | Tax Deductibility |
| Mercy Relief Impact Fund | Yes |
| Mercy Relief-Humism: 20th Anniversary Special Edition Watch | Yes |
| Hope for Gaza, West Bank & Palestine Refugees Fund | No |
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